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Online Banking

Handle your financial business when it's convenient for you, 24 hours a day, seven days a week with Health Services Credit Union’s WebTeller.

  
Once you have entered WebTeller, you will be able to access your account and safely, securely and:
  • Obtain current account balances
  • Transfer funds between your accounts, to another members account*, or to a loan
  • Retrieve account histories
  • Download cleared checks into Quicken® or QuickBooks®
  • View loan information
  • View eStatements
  • Schedule automatic transfers**
  • Make loan payments and pay bills
  • Set-up account email or text alerts
  • View cleared checks
Password Requirements: Minimum length of five characters, maximum length of nine characters. Password must include an upper and lower case letter and at least one number.

*Transfers to another member’s account can only be done using the “Single Transfer” option in WebTeller.
**Scheduled transfers will run at 11:00 p.m. CST. However, on the last day of the month, Scheduled Transfers and the End of Day process will run earlier than 11:00 pm CST. WebTeller takes advantage of encryption technology, which prevents monitoring of your account and unauthorized access to your information. This service is on a secure server with a firewall for maximum protection. When signing on, be sure you have a closed padlock in the lower left corner of your screen to indicate a secure link has been established. IRAs are Federally Insured by the NCUA. Health Services Credit Union does not provide tax or legal advice. You should contact your tax or legal advisor for advice regarding your situation.

Mobile Banking

To Access Health Services Credit Union | A division of Alliant Credit Union’s Mobile Site
Health Services Credit Union’s mobile website can be accessed by visiting: http://hscu.shareteccu.mobi/.

Health Services Credit Union | A division of Alliant Credit Union Mobile Banking Overview
Mobile Banking is a convenient, secure service that lets you access your account information and conduct transactions from a web-enabled wireless phone.

Mobile banking is a free service for members who are currently enrolled in WebTeller.  The Login ID and password for mobile banking are the same as your WebTeller Login ID and password.

Both Web Access (WAP) and Application (APP) versions of mobile banking are available.  The WAP version is browser-based and can be used with any mobile phone that has Internet access.  We also offer mobile banking Smartphone APPs for Android and the iPhone.

With the specially designed interface, providing optimal viewing on a mobile phone screen, users can:

  • Check account balances
  • View transaction history
  • Transfer funds
  • Make loan payments
  • Find branch locations
  • Search for surcharge free ATMs

To Download the APP
Once on the mobi site, click on the menu item “Mobile Banking”.  You will be prompted to enter your Login ID and password to login to Web Access (WAP) mobile banking.  If you have an Android or iPhone, a link for downloading the APP will appear below the Login button.  Click on the link labeled “download” to initiate the APP download.

For more information on mobile banking and security recommendations for mobile devices scroll down to “Mobile Phone Security”.

The credit union does not charge members to use our mobile banking service.  However, depending on your mobile phone data plan, your wireless provider may charge for Internet access.  Please confirm the parameters of your data plan with your wireless provider.

Mobile Phone Security
Mobile phones are really pocket-sized computers.  Many of the same security precautions used to protect your desktop or laptop computer should also be applied to your mobile phone. Click here to view Health Services Credit Union’s security recommendations. 

Frequently Asked Questions
Click here to view a list of Mobile Banking Frequently Asked Questions

Touch Tone Teller

To access your account through Touch Tone Teller, please call, toll free, 1-888-995-9959.

TouchTone Teller features include:

  • Phone access 24 hours a day, 7 days a week.
  • Checking account information.
  • Savings and loan accounts information.
  • Check request for withdrawals from savings.
  • Advance on your home equity loan.
  • Transfer funds between accounts.

Touch Tone Teller balance inquiries provide the account balance before holds and minimum balance requirements.  Touch Tone Teller can handle several transactions during a telephone call.

TOUCH-TONE TELLER MENU
Menu Descriptions
Phone Keys
Transactions
1
Balance Inquiries
2
Checking Inquiries
3
History
4
Dividend & Interest Inquiries
5

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ACTION CODES
1 - Transactions
5 - Dividend & Interest Iquiries
10 = Share to Share Transfer 60 = Year-to-Date Share Dividends Paid
11 = Share to Loan Transfer 61 = Year-to-Date Loan Interest Paid
12 = Loan Advance to Share Account 62 = Prior Year Share Dividends Paid
13 = Loan Advance to Check 63 = Prior Year Load Interest Paid
17 = Check Withdrawal from Share 64 = Last Share Dividend Paid
2 - Balance Inquiries 6 - Service Hours
30 = Checking Balance 7 - Other Options
31 = Share Balance 81 = Calculate Loan Payoff Amount
32 = Loan Balance 82 = Loan Amortization
33 = Certificate Balance 85 = Certificate Maturity Dates
34 = IRA Balance 90 = Current Date and Time
3 - Checking Inquiries
96 = Change your PIN
40 = Checks Cleared, by Date Cleared 97 = Inquire on Another Account
41 = Last Checking Deposit 98 = Terminate the Call
42 = Checks Cleared, by Check Number 99 = List of Menus
4 - History
## = Return to Main Menu
50 = Checking Deposits  
51 = Share Account Deposits  
52 = Share Account Withdrawals  
53 = ATM Transactions  
54 = ACH Deposits  
55 = ACH Withdrawals  
56 = Payroll Deposits  

Common Account Types

00 = Regular Shares 
30 = Checking 
14 = IRA Shares

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My Card Info

MyCardInfo is available for members who have an Health Services Credit Union MasterCard Gold, MasterCard Classic or Visa Class and want to set-up electronic payments. MyCardInfo allows members to view their HSCU credit card activity, showing real-time information. Members can sign into MyCardInfo to make payments now or future dates and set-up automatic and recurring credit card payments.


Bill Pay

Pay any bill fast and easy online without having to write checks or pay for postage. Free online billpay is available to members with direct deposit or eStatements. You’ll be able to setup recurring payments, automating your bill paying cycle to organize and minimize your work.

To sign-up for BillPay, you must be enrolled into WebTeller. Once enrolled, simply click the “BillPay” tab and follow the enrollment directions.

ATM Locations

Health Services Credit Union partners with the Alliance One and Privileged Status ATM networks to provide you with surcharge-free ATM transactions. If an ATM is displaying one of the two logos, your transaction will be surcharge-free.

Click either logo to find available surcharge-free ATMs in your area.

     
 

 
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Lost/Stolen Debit/Credit Cards: 1-866-596-3059 or 1-800-383-8000  •  Routing Number: 273 974 633  •  Touch Tone Teller: 1-888-995-9959
 
This credit union is federally insured by the National Credit Union Administration.
     
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